That's great news! In order to access your gift cards you'll need to ensure you have a Club+ account. To view your gift card and track when it will be available, log into your Club+ account or register for one here.
Once you're logged in, navigate to the Gift Cards page to track and claim your gift card.
ℹ️ Please note your gift card is linked to your email address from your recent purchase through Compare Club (and affiliated brands).
Step-by-step guide:
Create or Log In to Your Club+ Account:
If you don't already have a Club+ account, you'll need to create one. Register here.
Fill in your details, making sure to use the email address you used for your recent purchase through Compare Club or its affiliated brands. This ensures your gift card is linked to your account.
Verify Your Email:
Check your email for a verification link from Compare Club. Follow the instructions in the email to verify your address and click the "verify my email" button.
Having trouble verifying your account, read How to verify your email a step by step guide.
Access the Gift Cards Page:
Once logged in, go to the Gift Cards page. You can find the "Gift Cards" tab in the top right corner of the dashboard.
Track and Claim Your Gift Card:
On the Gift Cards page, you'll see your gift card details. You can track when it will be available and, after the 90-day period, you'll be able to click the "ACTIVATE NOW" button to claim your Prezzee gift card from this page.
Unwrap & Save your Prezzee eGift Card
Tap the "Unwrap my Gift" button
Then the "Save your Prezzee" button
Choose to create a Prezzee account, login, or dismiss the prompt
To access your gift card easily in the future we recommend creating a Prezzee account
If you you already have an account simply log in
Or if you don't want an account you can use the "X" button in the top right corner of the box to close the Prezzee account prompt.
Swap it for a brand card
Tap or click on "Swap it for a brand card"
Select the "+" icon above "Add a card"
Find and select your preferred retailer
Tap the amount you want to swap to this retailer's card (you can change it all or save some for another retailer. See FAQs below for more details) and "Choose Value" to confirm your selection.
You'll be asked to confirm your swap, as you can't reverse it once you choose a retailer to spend it at.
View your gift card details spend it
Depending on the retailer chosen, you may be able to spend your gift card online, in-store or both. Read the terms of your gift card to understand how to spend your gift card.
Use the code and card numbers, or even the bar code for scanning in some stores to pay for goods or services.
Enjoy your gift card and happy shopping!
Note: You can come back through Club+ anytime to access your activated gift card to get back to Prezzee even when you continue as a guest (not creating a Prezzee account).
Other FAQs:
When will I get my gift card?
If you qualify for an incentive, you’ll see a ‘pending’ gift card in the ‘Your wallet’ section of the Gift Cards page. Your gift card will become available 90 days after your purchase date as long as you don’t cancel your policy.
How long do I have to activate and redeem my gift card?
After a gift card becomes ‘available’, you’ll have up to 6 months to activate it. You can use your gift card for up to 3 years from the date it was activated.
What is a Prezzee gift card? And do I have to use their app?
A Prezzee gift card is just like most other gift cards. If you receive a Prezzee gift card from us, you’ll be able to go to the Prezzee website and select from 480+ of your favourite retailers across Australia to redeem it.
You don’t have to use the Prezzee app, you can use the link from your ‘available’ and ‘activated’ gift cards. Once you’ve activated your card, we recommend adding it to a Prezzee wallet, which sits outside our system, to have it with you wherever you go! Download the Prezzee app here.
How do I redeem and spend my gift card?
To redeem this card, you’ll firstly need to swap it to a brand gift Card (that means you choose the brand/s you wish to spend it at). You can choose one or more brands and allocate the amount for each brand you choose.
Once swapped, you can redeem your card at your chosen brand/s according to their specific redemption instructions.
To swap your gift card open it with the “activate now” or “view card” buttons in your wallet at the top of the gift card page then select ‘Swap it now’. Read more about card swapping here.
Do I need to use the gift card all in one go?
No, the balance will remain on the gift card for you to use multiple times until it runs out.
I don’t see my gift card in my Club+ account – what should I do?
Sometimes it can take one business days to load your gift card into your account. Check back later to see if it’s been added. If you still can’t find it please email our customer service team at insurance@compareclub.com.au to tell us about the gift card you’re missing.